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Common queries answered

Frequently asked Questions

For orders received before 1:00 pm eastern are shipped the same day.  Most orders take 2-5 days to be delivered by the carrier.

We accept returns on all unused products, as well as electronics within their original, unopened packaging, up to 30 days after the order has been placed. If the product has been used, even just once, we cannot accept the return.*

Your order shipping address can’t normally be changed due to our fast shipping policy. You can send an email to hello@smokeopedia.comand we will do our very best to help.

You can track your order using the tracking information provided in the shipping confirmation email.


You get in touch with us using the form on this page or by simply sending an email to

Please report the mistake to us as soon as possible using the contact form on this page or sending an email to

We currently only ship within USA

We always do our best to send all items together, however we have occasionally we have to split the order in case they are being fulfilled from different warehouses.

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